Returns

Return Policy:

  • We must receive your return within 10 days of your order date to be eligible for a refund. International orders are allowed 30 days.
  • Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
  • Returns must be received within 10 calendar days of receiving your order (unless otherwise noted at purchase) International orders have 30 days from receiving your order to return merchandise. The 10 days starts from the day the order was received by the customer. Returns older than 15 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
  • Sale items are final and cannot be returned or exchanged.
  • If items are sent back past the return policy period, the customer is responsible for return postage.
  • Shipping charges are not refundable.

Where do I send my return to?

1107 Desert Springs Ln
Rosenberg TX 77471

Do we offer return labels?
We do not offer return labels but hope to as we grow in the future!

Can I make a return past the 15 day period for store credit?
Unfortunately we cannot accept clothing past the 15 day return policy for store credit. If items are returned past this period the customer will be required to pay a $6 shipping charge to have the items sent back.


NON-RETURNABLE ITEMS: The following items are non-returnable.

  • All accessories
  • All jewelry
  • All intimates
  • All sale items


Exchanges
If you wish to exchange your item for another size, you must return your unwanted item back to us. After we receive, inspect and approve your item, we will issue a refund to your original form of payment. You may then place an order for the desired size.

Defective Items:
All defective merchandise must be reported within 5 days of receiving. Merchandise that has been washed cannot be accepted for store credit.

If you have any questions please feel free to reach out!

support@lovemechic.com